Ambassador Self Check-In Hotel Lucerne, Lucerne

The hotel is conveniently located near the attractions, offering a good mattress to ensure a comfortable stay. However, cleanliness could be improved as I noticed hairs in the bathroom and on the sheets.

The hotel is tucked away at the back of the property, ensuring a peaceful and quiet stay. Despite booking the lowest priced room, we were pleasantly surprised by the value for money after speaking to the receptionist and manager. The service here is top-notch, with genuinely friendly and helpful staff ready to assist with everything from car hire to housekeeping. The location is superb, just minutes away from essential attractions, making it easy to explore the city. The dining experience, while satisfactory, could use some improvement, especially considering the Swiss setting. Overall, a solid option for a convenient and comfortable stay.

The hotel is wonderfully located, just steps away from the lake and close to major landmarks in the centrum. The rooms lacked air conditioning, leading to uncomfortable temperatures during hot days and noise if the window was left open. The service was mixed, with some staff being extremely helpful and friendly, while others displayed rude gestures. The dining experience was pleasant, offering a good selection despite being a 3-star hotel. The location was a standout feature, making it easy to explore Lucerne's Old Town and other attractions.